Privacy Policy

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Effective Date: 1 January 2024
Last Updated: 25 July 2025

At Eco Target, we are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Eco Target Ltd is a provider of government-backed home energy improvement services, including insulation and energy efficiency upgrades.

Company Name: Eco Target Ltd
Company Registration Number: 09183614
Registered Office Address: 3rd Floor, 207 Regent St., London W1B 3HH
Website: https://www.ecotarget.co.uk
Contact: 0800 862 0682 / info@ecotarget.co.uk

2. What Data We Collect

Eco Target Ltd is a provider of government-backed home energy improvement services, including insulation and energy efficiency upgrades.

Company Name: Eco Target Ltd
Company Registration Number: 09183614
Registered Office Address: 3rd Floor, 207 Regent St., London W1B 3HH
Website: https://www.ecotarget.co.uk
Contact: 0800 862 0682 / info@ecotarget.co.uk

3. How We Collect Your Data

Website forms (e.g., contact or eligibility forms)
Phone calls or email communications
Social media interactions
Google or Facebook lead form extensions
Cookies and tracking technologies

4. Why We Collect Your Data

Assess your eligibility for ECO4 or other government-backed schemes
Contact you regarding your application or service request
Provide customer support and respond to your inquiries
Improve our services, marketing, and website functionality
Comply with legal and regulatory requirements

4A. Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

Consent – When you provide permission for marketing or optional services.
Contractual Necessity – To provide services or respond to your requests.
Legal Obligation – To fulfil our obligations under ECO and GBIS schemes.
Legitimate Interests – For business improvement, fraud prevention, and analytics, provided these do not override your rights.

5. Sharing Your Data

We may share your personal data with:

Government bodies and regulatory authorities (e.g., Ofgem, DWP)
Accredited surveyors, installers, and subcontractors involved in your service
Trusted third-party service providers for CRM, analytics, or marketing tools (e.g., Google Analytics)

We do not sell your personal data to third parties.

6. Cookies

Our website uses cookies to:

Enhance your user experience
Track website performance and usage analytics
Deliver personalised advertising via third-party platforms

You can manage or disable cookies through your browser settings. For more information, please visit our Cookie Policy.

7. Your Rights

Under the UK GDPR, you have the following rights:

Right of Access – Request a copy of the data we hold about you
Right to Rectification – Correct inaccurate or incomplete data
Right to Erasure – Request the deletion of your personal data
Right to Restrict Processing – Limit how your data is used
Right to Data Portability – Transfer your data to another provider
Right to Object – Object to certain types of data use
Right to Withdraw Consent – Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at: info@ecotarget.co.uk.

You may also lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/

8. Data Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, and access control.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory obligations.